Technical Support

Rapid response and expert guidance for seamless charging operations.

Service Q&A

Exceptional customer care, ensuring optimal charging experiences and satisfaction.

Service Q&A

Customized Service

Absolutely! We offer customized services that cater to your specific requirements. You can choose the outer shell color, logo, and user interface elements, allowing you to showcase your brand’s unique identity and create a lasting impression on users.

No. Our engineering team ensures that all functional aspects, safety features, and charging capabilities are fully integrated into the custom design.

We offer a range of customization options, including power output, charging connectors, user interface, and smart charging features, tailored to suit your specific needs.

To initiate a custom project, simply reach out to our sales team or customer support. We will work closely with you to understand your needs and provide tailored solutions to meet your objectives.

The lead time for customization depends on the complexity and scale of your requirements. We will provide a clear timeline during the consultation phase.

Factory Strength

Certainly! Our factory adheres to stringent quality control measures and holds certifications such as ISO, CE, TUV, CMMI, OCPP, and UL, ensuring that our charging stations meet industry standards and safety requirements.

Of course! We welcome customers to visit our factory and witness our manufacturing process first-hand. Please reach out to our sales team to arrange a factory tour.

Yes, we have a dedicated R&D team that continually innovates and improves our charging station designs, incorporating the latest advancements in technology and customer feedback.

Absolutely! Our factory is equipped to handle both small-scale and large-scale orders, and we have successfully completed numerous projects of varying sizes.

We offer a comprehensive after-sales service package, including warranty coverage, prompt support, and responsive customer service to address any queries or issues.

Security & Certificate

Our charging stations are certified to meet industry standards and safety requirements, including ISO, CE, TUV, CMMI, OCPP, and UL, etc.

Yes, our charging stations are designed and manufactured to comply with local and international regulations for electric vehicle charging, ensuring their safety and legality.

We prioritize the security and privacy of our users. Our charging stations employ advanced encryption protocols to safeguard user data and ensure secure transactions during the charging process.

Yes, our charging station APP undergoes regular security updates to address any potential vulnerabilities and ensure the highest level of security for our users.

Yes, our charging stations are equipped with remote monitoring capabilities, allowing us to promptly identify and address security or performance issues to maintain optimal operation.